Florence MBS

Service

Medical coding

CPT, HCPCS, and ICD-10 assignment by certified coders — with provider queries when the note cannot support the code.

Discuss your coding workflow

Coding review

Documentation ready

Signed encounter note

Code assignment

ICD-10 CPT HCPCS
Medical necessity Laterality NCCI edits Documentation match
Ready for claim scrub

Accuracy before submission

The problem

Undercoding leaves money on the table. Overcoding invites takebacks and payer audits. Both usually come from rushed notes and coders who are not specialty-fluent.

Documented, queried, audited

How we work it

Four controlled checks

  1. 01

    Assign codes from the documentation, not from a superbill's habit.

  2. 02

    Query the provider when medical necessity or laterality is unclear — before the claim goes out.

  3. 03

    Keep code sets and NCCI edits current; no stale cheat sheets.

  4. 04

    Spot-audit a sample of encounters each month and send findings back to the practice.

Common questions

Questions

How certification, documentation, and provider-generated notes fit the coding workflow.

Yes. Coding work is assigned to certified coders, with specialty-relevant review and provider queries whenever the documentation cannot support a defensible code.

We code from the final, signed documentation in the EHR. Audio, scribe drafts, or AI-assisted notes may support the clinician's workflow, but they are not treated as the final coding source until reviewed and signed.