Turn aging into owned work
The problem
Payer edits change. Claims that were clean last quarter sit in 90+ because nobody called, or because the person who called did not know the portal. Aged A/R becomes a spreadsheet of hope.
Service
Accounts receivable
Insurance follow-up, underpayment recovery, and aged A/R projects — with a written plan for what we will collect versus recommend as write-off.
Review your A/R inventoryA/R recovery desk
Cadence active
0–30
Current
31–60
Follow-up
61–90
Escalate
90+
Score
Payer follow-up and next action
Tracked
Paid versus allowed review
Reconciled
Promise dates and touch history
Owned
Assigned → worked → resolved
Cadence, evidence, disposition
How we work it
Four recovery controls
-
01
Work insurance A/R on a cadence by dollar and age, not by whoever shouts.
-
02
Reconcile paid vs. allowed. Underpayments are denials with a check attached.
-
03
Document every touch. If a payer promises a date, we calendar it.
-
04
For takeover work, we score the file before we start so you are not paying percentage on uncollectable dust.
Common questions
Questions
How focused aged-A/R projects and downstream insurance balances fit the recovery scope.
Yes. We can scope a focused takeover project by aging bucket, payer, date of service, balance threshold, or assigned inventory. We score the file first so the work plan separates recoverable claims from balances that should be documented for write-off.
We work secondary and tertiary balances when the primary adjudication and coordination-of-benefits information are available. That includes checking crossover status, submitting missing claims, correcting COB issues, and following each balance to payment or a clear disposition.